First-time setup
Prepare power and network access
Connect a compatible USB-C PD adapter, then connect the device to Ethernet or Wi-Fi.
Help and documentation
Key answers about first-time setup, files, playback and remote access.
First-time setup
Connect a compatible USB-C PD adapter, then connect the device to Ethernet or Wi-Fi.
Storage
Use an internal M.2 NVMe SSD or external USB storage.
Control
Manage files, users and sharing links from your phone or computer.
Yes, if you use a supported external USB storage device. An internal drive does, however, provide convenient permanent storage.
Only for direct playback on a TV. It is not required to manage files through a browser.
Yes. A link can point to a file or folder, and access can be limited by expiry time and download count.
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